Here Are Some Frequently Asked Questions
Q : Can we take pictures?
A : Don’t forget your camera! There are many opportunities to take pictures at photo spots throughout Avalon..
Q : Are there restrooms available on the route?
A : There are restrooms available at several points along our route.
Q : What should I wear?
A : Dress appropriately for the weather. In summer, sunscreen is also a good idea.
Q : Are group rentals available?
A : Yes. Please contact us regarding rental of 6 or more carts (please fill out Group Request Form).
Q : Do I need reservations?
A : Reservations are recommended, but not required. Walk-ins are welcome. On-line reservations insure availability..
Q : How do I contact Customer Service?
A : Our customer service contact is 310-510-0369 or email@example.com
Q : What is your Refund Policy?
A : We will refund your payment in full if you contact us by e-mail at firstname.lastname@example.org at least 36 hours prior to your reserved rental time. All cancellations must be made by e-mail. Reservations may not be canceled by phone. Reservations may not be canceled less than 36 hours prior to your reserved tour departure time.
Q : Are on-line reservations on a secure site?
A : Yes, all on line reservations are handled by checkfront.com secure system. Once we receive personally identifiable information as part of the reservation process, we take steps to protect its security on our systems. In the event we request or transmit sensitive information, such as credit card information, we use industry standard, secure socket layer (“SSL”) encryption.